1. Free Shipping : We are pleased to offer Pan-India Free Shipping on all orders over ₹1999 placed.
2. Delivery Time : We strive to deliver your orders promptly:
Minimum Delivery Time: 2–3 business days
Maximum Delivery Time: 7–10 business days (may vary by location)
3. Returns :
You may return any product within 7 days of receipt.
If a product arrives damaged during transit, you are eligible for a return or exchange.
To qualify for a return, the item must be unused, in its original packaging, and include proof of purchase.
4. Return Process
Initiate Request: Contact our customer service team within 7 days of delivery via email or phone.
5. Refunds & Exchanges
Once we receive and inspect the returned product, we will process your refund or ship a replacement according to your preference.
Refunds will be credited to your original payment method within 7–10 business days of approval.
Exchanges will be dispatched as soon as the returned item passes inspection.
6. Shipping Costs for Returns
If the return is due to a damaged or incorrect item, we will cover the return shipping costs.
For all other return reasons, you will be responsible for return shipping fees.
7. Contact Information
For assistance with shipping, returns, or exchanges, please reach out to:
Email: support@authorarulpandi.com